Learn the skills needed to operate legally as a door supervisor.
This Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor.
KEY TOPICS
- The main characteristics of the Private S
Learn the skills needed to operate legally as a door supervisor.
This Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor.
KEY TOPICS
- The main characteristics of the Private Security Industry
- The importance of safe working practices
- Drug-misuse legislation
- Issues and procedures relevant to the role of a door supervisor
- Licensing law
- Queue management
- How to recognise assess and reduce risk in conflict situations
- Problem-solving techniques -when resolving conflict
- Physical interventions and the implications of their use
- The use non-aggressive physical skills to protect yourself and others
DURATION
6 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£320
Refresh your knowledge and skills needed to operate legally as a door supervisor.
This Level 2 Award for Working as a Door Supervisor Private Security Industry (Refresher) is for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a door supervisor and need to be brought up to date with the new lice
Refresh your knowledge and skills needed to operate legally as a door supervisor.
This Level 2 Award for Working as a Door Supervisor Private Security Industry (Refresher) is for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a door supervisor and need to be brought up to date with the new licence-linked qualifications requirements.
KEY TOPICS
- Principles of terror threat awareness
- Principles of using equipment as a door supervisor
- The application of physical intervention skills
DURATION
3 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£150
Ensure safe and legal working practices as a security officer.
This Level 2 Award for Security Officers in the Private Security Industry has been developed to give learners the skills and knowledge to operative effectively and safely while meeting the requirements of the SIA to work as a security officer.
KEY TOPICS
- The main characteristic
Ensure safe and legal working practices as a security officer.
This Level 2 Award for Security Officers in the Private Security Industry has been developed to give learners the skills and knowledge to operative effectively and safely while meeting the requirements of the SIA to work as a security officer.
KEY TOPICS
- The main characteristics of the Private Security Industry
- The importance of safe working practices
- Roles and responsibilities of security officers
- Drug-misuse legislation
- Issues and procedures relevant to the role of a security officer
- How to conduct effective search procedures
- Queue management
- How to recognise, assess and reduce risk in conflict situations
- Problem-solving techniques when resolving conflict
DURATION
4 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£220
Refresh your knowledge and skills needed to operate legally as a security officer.
This Level 2 Award for Security Officers in the Private Security Industry (Refresher) has been developed for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a security officer and need to be brought up to date with
Refresh your knowledge and skills needed to operate legally as a security officer.
This Level 2 Award for Security Officers in the Private Security Industry (Refresher) has been developed for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a security officer and need to be brought up to date with the new licence-linked qualifications requirements.
KEY TOPICS
- Principles of terror threat awareness
- Minimising personal risk for security officers
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£100
This qualification has been designed to provide conflict management skills to anyone working in a customer facing role, deals with service users or the public in general. It is applicable to a wide range of sectors, and can be taken by anyone requiring a better understanding of how to prevent conflict from arising, or would like to feel m
This qualification has been designed to provide conflict management skills to anyone working in a customer facing role, deals with service users or the public in general. It is applicable to a wide range of sectors, and can be taken by anyone requiring a better understanding of how to prevent conflict from arising, or would like to feel more confident in being able to deal with challenging situations.
KEY TOPICS
- How communication can be used to solve problems and reduce the likelihood of conflict
- The factors that influence human responses in conflict situations
- How to assess and reduce risks in conflict situations
- How to communicate effectively and de-escalate conflict in emotive situations
- Good practice to follow after conflict situations
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£80
This qualification has been designed for learners looking to apply for a licence from the Security Industry Authority (SIA) to work as a CCTV operator in public space surveillance.
This qualification delivers the knowledge and understanding needed by learners and meets the requirements of current legislation.
KEY TOPICS
- The main character
This qualification has been designed for learners looking to apply for a licence from the Security Industry Authority (SIA) to work as a CCTV operator in public space surveillance.
This qualification delivers the knowledge and understanding needed by learners and meets the requirements of current legislation.
KEY TOPICS
- The main characteristics of the Private Security Industry
- The importance of safe working practices
- Drug-misuse legislation
- The purpose of CCTV systems
- Surveillance techniques
- Producing evidential documentation
DURATION
4 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£250
This qualification is aimed at learners who wish to become emergency first-aiders in the workplace. This qualification meets the requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
KEY TOPICS
- Roles and responsib
This qualification is aimed at learners who wish to become emergency first-aiders in the workplace. This qualification meets the requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
KEY TOPICS
- Roles and responsibilities of the first aider
- How to assess an incident
- First aid skills in CPR and use of an AED
- Providing first aid to a casualty who is choking
- Dealing with external bleeding and hypovolaemic shock.
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£60
The qualification is aimed at learners who wish to expand their knowledge and become first-aiders in the workplace. This qualification meets the requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
KEY TOPICS
- Roles and res
The qualification is aimed at learners who wish to expand their knowledge and become first-aiders in the workplace. This qualification meets the requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
KEY TOPICS
- Roles and responsibilities of the first aider
- How to assess an incident
- Recognising signs and symptoms of injury and illness
- First aid skills in CPR and use of an AED
- Assisting a casualty who is suffering from major injury and illness such as chest injuries, spinal injuries, anaphylaxis and correct use of auto-injectors
DURATION
3 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£200
The objective of this qualification is for learners to attain the knowledge and practical competencies required to deal with a casualty (adult, child or infant) who is unresponsive.
KEY TOPICS
- Be able to assess an emergency situation safely
- Be able to provide first aid to an unresponsive casualty who is not breathing normally
- Be able
The objective of this qualification is for learners to attain the knowledge and practical competencies required to deal with a casualty (adult, child or infant) who is unresponsive.
KEY TOPICS
- Be able to assess an emergency situation safely
- Be able to provide first aid to an unresponsive casualty who is not breathing normally
- Be able to provide first aid to an unresponsive casualty who is breathing normally
DURATION
Half a day
ASSESSMENT METHODS
Practical Assessment, Oral Questioning
£60
The objective of this qualification is to support a role in the workplace, where the primary or secondary focus of the role involves giving emergency medical care as the first responder on the scene of an accident or emergency. Roles may include, security operatives, close protection officers, event medical operatives, cabin crew and com
The objective of this qualification is to support a role in the workplace, where the primary or secondary focus of the role involves giving emergency medical care as the first responder on the scene of an accident or emergency. Roles may include, security operatives, close protection officers, event medical operatives, cabin crew and community first responders, among others.
KEY TOPICS
- Assessing and responding to incidents
- Cardiopulmonary resuscitation (CPR) for adults, children and infants
- Therapeutic oxygen therapy and catastrophic bleeding
- Major injury or illness such as chest injuries, spinal injuries, heart attack and anaphylaxis
DURATION
5 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£500
This qualification is aimed at individuals wishing to gain the knowledge and skills required to enable them to provide effective emergency paediatric first aid. It is intended for learners such as parents and relatives, pre-school or nursery staff, toddler group volunteers, childminders and nannies, au pairs and foster parents, or anyon
This qualification is aimed at individuals wishing to gain the knowledge and skills required to enable them to provide effective emergency paediatric first aid. It is intended for learners such as parents and relatives, pre-school or nursery staff, toddler group volunteers, childminders and nannies, au pairs and foster parents, or anyone who has to deliver first aid as part of their role in either childcare settings or a domestic environment.
KEY TOPICS
- Roles and responsibilities of the paediatric first-aider
- Providing first aid for an infant or a child who is unresponsive and breathing normally
- How to administer first aid to an infant or a child who is choking or suffering from hypovolaemic shock and how to treat minor injuries
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£60
This qualification is aimed at individuals wishing to become a paediatric first-aider in the workplace with a responsibility for the welfare of infants and children. This qualification is intended for learners already working or preparing to work in the industry and it meets the requirements for paediatric first aid outlined in the Early
This qualification is aimed at individuals wishing to become a paediatric first-aider in the workplace with a responsibility for the welfare of infants and children. This qualification is intended for learners already working or preparing to work in the industry and it meets the requirements for paediatric first aid outlined in the Early Years Foundation Stage.
KEY TOPICS
- Roles and responsibilities of the paediatric first-aider
- Providing first aid for an infant or a child who is unresponsive
- How to administer first aid to an infant or a child with head and spinal injuries, who is choking or suffering from anaphylaxis
DURATION
2 days
ASSESSMENT METHODS
Multiple-Choice Examinations, Practical Assessment
£100
This qualification has been developed for learners in work or returning to work and who need upskilling in health and safety, providing them with an understanding of the main responsibilities of employees and employers, and the knowledge needed to work safely and legally. It can also be used to prepare learners to advance to a higher-lev
This qualification has been developed for learners in work or returning to work and who need upskilling in health and safety, providing them with an understanding of the main responsibilities of employees and employers, and the knowledge needed to work safely and legally. It can also be used to prepare learners to advance to a higher-level qualification.
KEY TOPICS
- The main responsibilities for health and safety in the workplace
- How the workplace can affect health and safety
DURATION
Half a day
ASSESSMENT METHODS
Multiple-Choice Examination
£60
This qualification has been designed to give learners knowledge of the basic health and safety practices essential in the workplace and prepare them for progress to higher level training.
KEY TOPICS
- Responsibilities of employers and employees
- The benefits of good health and safety
- Steps to a risk assessment and how they can reduce acc
This qualification has been designed to give learners knowledge of the basic health and safety practices essential in the workplace and prepare them for progress to higher level training.
KEY TOPICS
- Responsibilities of employers and employees
- The benefits of good health and safety
- Steps to a risk assessment and how they can reduce accidents
- Near misses and ill-health
- Typical hazards and controls in a workplace
- Common causes of accidents, near misses and ill-health
- Emergency procedures
- The importance of recording accidents, near misses and ill-health
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£80
This qualification has been developed to give learners a sound knowledge and understanding of health and safety. Aimed primarily at those already working as a supervisor, manager or team leader, it can also be used to train those who are preparing to start work at this level.
KEY TOPICS
- The requirements of health, safety and welfare
- T
This qualification has been developed to give learners a sound knowledge and understanding of health and safety. Aimed primarily at those already working as a supervisor, manager or team leader, it can also be used to train those who are preparing to start work at this level.
KEY TOPICS
- The requirements of health, safety and welfare
- The benefits of a health and safety management system
- The risks and control methods for common workplace hazards
- The principles of risk assessment and incident investigation
DURATION
3 days
ASSESSMENT METHODS
Multiple-Choice Examination
£190
This qualification has been developed to give learners who may have contact with hazardous substances the skills and knowledge to recognise the risks associated with them and how to control them. The qualification covers workplaces in areas such as manufacturing, cleaning, healthcare, transport, utilities, as well as office and classroom
This qualification has been developed to give learners who may have contact with hazardous substances the skills and knowledge to recognise the risks associated with them and how to control them. The qualification covers workplaces in areas such as manufacturing, cleaning, healthcare, transport, utilities, as well as office and classroom environments. It aims to support workplace roles, but can be used for younger learners preparing for employment or wanting to progress onto further learning in a related area.
KEY TOPICS
- The law relating to hazardous substances in the workplace
- How risk assessments contribute to the safe use of hazardous substances in the workplace
- The precautions and procedures necessary to ensure that risks associated with hazardous substances are properly controlled
DURATION
Half a day
ASSESSMENT METHODS
Multiple-Choice Examination
£60
This qualification is the ideal introduction to the subject, and can support learners in any workplace, particularly new starters, where a basic understanding of fire safety is required. Through this qualification, learners will understand that fire safety is the responsibility of every individual in the workplace.
KEY TOPICS
- The comm
This qualification is the ideal introduction to the subject, and can support learners in any workplace, particularly new starters, where a basic understanding of fire safety is required. Through this qualification, learners will understand that fire safety is the responsibility of every individual in the workplace.
KEY TOPICS
- The common causes of fire
- Actions to take in the event of a fire
- Understand how fire risk is controlled in the workplace
DURATION
Half a day
ASSESSMENT METHODS
Multiple-Choice Examination
£60
This qualification is aimed at anyone involved in the management of fire safety and is based in an area where fire is a risk. Learners gaining this qualification will understand that fire safety is the responsibility of everyone, and will recognise the causes of fire, common hazards and fire risk assessments. It can support those already
This qualification is aimed at anyone involved in the management of fire safety and is based in an area where fire is a risk. Learners gaining this qualification will understand that fire safety is the responsibility of everyone, and will recognise the causes of fire, common hazards and fire risk assessments. It can support those already in a workplace role or learners preparing for employment.
KEY TOPICS
- Hazards and risks
- The control of fire risk
- Principles and practice of fire safety management at work
- The role of the nominated fire warden
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£80
This qualification has been designed for learners starting or returning to work, who need specific training around moving and handling, or for refresher training. It aims to ensure learners understand that moving and handling must be carried out the right way, and that they recognise its importance in contributing to a safe working envir
This qualification has been designed for learners starting or returning to work, who need specific training around moving and handling, or for refresher training. It aims to ensure learners understand that moving and handling must be carried out the right way, and that they recognise its importance in contributing to a safe working environment.
KEY TOPICS
- Understanding the reasons for safe manual handling
- Understanding how manual handling risk assessments contribute to improving health and safety
- Understanding the principles, types of equipment and testing requirements associated with manual handling safety
- Applying safe manual handling principles
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination, Practical Demonstration
£80
This qualification has been created to provide learners with an awareness of the benefits of risk assessment in any environment. It will prepare learners to move onto further/higher level training while informing them of the responsibilities of employers, the main causes and costs of work-related fatalities, injuries, and health, as well
This qualification has been created to provide learners with an awareness of the benefits of risk assessment in any environment. It will prepare learners to move onto further/higher level training while informing them of the responsibilities of employers, the main causes and costs of work-related fatalities, injuries, and health, as well as the role of risk assessment in the prevention of accidents and ill-health, the requirements of a risk assessment, and methods of evaluating risks.
KEY TOPICS
- Understanding why risk assessments are necessary for maintaining and improving standards of health and safety at work
- Understanding the principles of risk assessment
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£80
This qualification is aimed at individuals working in, or preparing to work in, any industry that involves the retail sale of alcohol. These industries can include pubs, retailers, large night clubs, cafés, restaurants, hotels and sports facilities. Anyone wishing to sell or authorise the sale of alcohol by retail on licensed premises mu
This qualification is aimed at individuals working in, or preparing to work in, any industry that involves the retail sale of alcohol. These industries can include pubs, retailers, large night clubs, cafés, restaurants, hotels and sports facilities. Anyone wishing to sell or authorise the sale of alcohol by retail on licensed premises must hold a personal licence. A personal licence allows the holder to sell or authorise the sale of alcohol. A personal licence is also needed to apply to become a designated premises supervisor (DPS).
KEY TOPICS
- Understanding the application process for a personal licence
- The legal duties of a personal licence holder
- The roles, responsibilities and functions of licensing authorities
- The licensing objectives and why they’re so important
- How the nature and strength of alcohol can affect your customers
- The law relating to protecting children on a licensed premises
- The powers held by police and other authorities
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£150
This qualification has been developed to support workers (or learners preparing for work) in retail or in premises offering age-restricted products or services.
The qualification will help them to understand licensing, age restrictions, legal responsibilities and penalties that apply to their chosen pathway, and know how to prevent the unl
This qualification has been developed to support workers (or learners preparing for work) in retail or in premises offering age-restricted products or services.
The qualification will help them to understand licensing, age restrictions, legal responsibilities and penalties that apply to their chosen pathway, and know how to prevent the unlawful sales of age-restricted products or services.
KEY TOPICS
- The age restrictions, legal responsibilities and penalties
- Prevention of unlawful sales of age-restricted products or services
DURATION
Half a day
ASSESSMENT METHODS
Multiple-Choice Examination
£60
This qualification has been developed to support workers (or learners preparing for work) in retail or in premises offering age-restricted products or services.
The qualification will help them to understand licensing, age restrictions, legal responsibilities and penalties that apply to their chosen pathway, and know how to prevent the un
This qualification has been developed to support workers (or learners preparing for work) in retail or in premises offering age-restricted products or services.
The qualification will help them to understand licensing, age restrictions, legal responsibilities and penalties that apply to their chosen pathway, and know how to prevent the unlawful sales of age-restricted products or services.
KEY TOPICS
- The age restrictions, legal responsibilities and penalties
- Prevention of unlawful sales of age-restricted products or services
DURATION
Half a day
ASSESSMENT METHODS
Multiple-Choice Examination
£60
This qualification has been designed to prepare learners for work in a customer service role or for those whose job already involves an element of customer service.
The qualification has been written to give learners the knowledge and understanding of effective customer service in a variety of work environments
KEY TOPICS
- The principles
This qualification has been designed to prepare learners for work in a customer service role or for those whose job already involves an element of customer service.
The qualification has been written to give learners the knowledge and understanding of effective customer service in a variety of work environments
KEY TOPICS
- The principles of customer service
- How needs and expectations are formed
- Interpersonal skills
- Appropriate behaviour
- Responding to problems and complaints
DURATION
1 day
ASSESSMENT METHODS
Multiple-Choice Examination
£100
This qualification has been designed for anyone considering or beginning a career in teaching, whether in FE colleges, independent training providers, or local authorities. It is suitable for individuals not yet teaching, new or current teachers and trainers, and assessors looking to gain an introduction to teaching. This course can sup
This qualification has been designed for anyone considering or beginning a career in teaching, whether in FE colleges, independent training providers, or local authorities. It is suitable for individuals not yet teaching, new or current teachers and trainers, and assessors looking to gain an introduction to teaching. This course can support your current role in the workplace or prepare you to progress to higher-level teaching qualifications.
KEY TOPICS
- The teaching role and responsibilities in education and training
- Ways to maintain a safe and supportive learning environment
- The relationships between teachers and other professionals in education and training
- Inclusive teaching and learning approaches in education and training
- Ways to create an inclusive teaching and learning environment
DURATION
6 days
ASSESSMENT METHODS
Portfolio of evidence
£599